Patient Grievance
If a patient or visitor has concerns or a grievance, please send them to Administration. One of our Senior Leaders or the Chief Executive Officer will speak with you. If it is after hours, please call (859) 235-3505 and leave a message or call
the next business day.
The following services are also available to help you:
Protective Services State Survey Certification Agency
Division of Licensing and Regulation, CHR
275 E. Main Street
Frankfort, KY 40621
(502) 564-2967
Medicaid Fraud Control Unit
Office of Attorney General
1024 Capital Center Drive
P.O. Box 2000
Frankfort, KY 40602
The Joint Commission
www.jointcommission.org
Patients, staff and families may contact The Joint Commission:
- On The Joint CommissionāsĀ website, using the āReport a Patient Safety Eventā link in the āAction Centerā
- By fax to 630-792-5636
- By mail to The Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181
- As always, reports of patient safety events to The Joint Commission must include:
- the health care organizationās name
- street address
- city
- state
